What should I do if my transaction is not processed?

CASE 1: Transaction is broadcasted on blockchain already
After checking the history if transaction ID displayed already.
If after 48 hours, your transaction has not been processed yet, please contact us.
We highly recommend you to select "Express" option for the fastest transaction speed and are not got stuck on the blockchain networks for days.

CASE 2: There is a message on Wallet “Server has some problems, please try again”.
Please check if the previous transaction is confirmed. Otherwise, you can Not continue to send coins, and have to wait for confirmation.
We highly appreciate if you could send us your crypto’s public address and screenshot in order to trace the issue.