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  1. Infinito
  2. For global users
  3. Exchange

Exchange

  • What is different between Pending transaction and Successful Transaction in History tab?
  • After performed an exchange transaction,I go to History tab to check the detail (transaction is pending), it shows that I will receive an amount A but when the transaction is changed to success, I just receive the amount B which is less than the amount A.
  • Changelly is infinito's exchange?
  • I performed few transaction with minimum amount but the status of those transactions in History tab are Failed, are my coins lost?? How can get my asset back?
  • I tried to exchange XLM with max amount but it always shows "insufficient balance". What should i do?
  • I tried to exchange TRON (TRX) with max amout but it always shows "insufficient balance". What should i do?
  • I exchange some coins, after input password and click Exchange Now button , app shows error "Data error when loading from the exchange. Please retry." I click Retry button many times but it does not work. What should i do?
  • I performed transaction successfully but the History does not record my transaction for a long time. Is it a problem?
  • Which coins/tokens does the Exchange support?
  • I performed transaction and go to history to check. I click on Send/Receive Transaction ID, but browser shows "Invalid transaction ID" / "Transaction not found", what should i do?
  • Which channels to contact Changelly?
  • How to check transaction history on the Exchange?
  • How can i use Exchange feature on Changelly?
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